Discover the latest designer collections on the website. They offer exclusive styles from over 450 designers and new pieces added daily. They let you return your items for free. They also offer a perfect 24/7 Customer Care, so that advice is available at all times. The Fashion-Concierge Team is available to assist you and offer you an even better experience than at the store. It is perfectly flexible according to your lifestyle.
Some of the brands they sell are names such as Alexander McQueen, Isabel Marant, Balenciaga and Saint Laurent.
They care about sustainability and are a responsible business. They have this partnered with Eco-Age and have concrete commitments around sustainability. With the help of Eco-Age, a brand consultancy specialist, they have centered ethical practices in their business. They look to drive positive social and environmental change. Some of the solutions that they have come up with are developing environmentally conscious packaging options in order to reduce their logistics footprint. They promote a diverse and innovation place to work that has the highest ethical standards. They also engage you, the customer, on those questions of sustainability. They also expect a lot from their suppliers and the brands they have partnered with. They can even provide guidance in certain cases.
They have a loyalty program to reward you for being so fashionable. The more loyal you are, the bigger the rewards! At the lowest level, they offer two curated rewards each year, that might be exclusive offers or sale alerts. They also offer a nice birthday reward. Then, you can also pick two orders on which your points will be doubled and you can access the next level even faster. You will also get access to two 10% off days each year. At the next level, in addition to those perks, you get an extra curated reward, and priority access to the fashion concierge team. You will also get invited to a private sale preview period. At the next levels, you get even more rewards, and also access to the coming soon lookbook, seasonal styling consultations, seasonal gifts, dedicated contact and personalised edits, as well as an amazing free shipping and returns program that applies to any speed at any time.
They aim to be the most personal luxury shopping experience in the world, that you can access online, in store, via the app or at their pioneering retail and broadcasting destination, 5 Carlos Place. They deliver to over 176 countries, so get shopping now!