W Concept is a website offering a curated selection of global designers.
W Concept is your first destination for everything trendy, with a unique selection of exclusive products that cannot be found anywhere else.
Their collection of carefully selected independent designers is made available to your closet, through an easy shopping experience. Their objective is to provide you with all of your fashion and lifestyle needs, while creating a space to discover new trends.
Founded in 2006, W Concept began as a space for new designers to market and expose their brands online, which has so much more potential and less constraints than a real life store. Through the evolving relationships with these brands, W Concept has become the largest retailer for direct access to these unique labels.
They release exclusive collaboration collections with the most talented designers each season through their house brand, FRONTROW. W Concept launched its first U.S. E-commerce site in 2016, with headquarters in Seoul, Shanghai, and the Greater New York Area as of now.
W Concept claims to make shopping a simple and fun, seamless experience, for the customer, who are the essential piece to their ethos. You are in control of what you would like to see from the website and any evolution that might be positive.
You can join the community of W Concept ambassadors through the #wDNA program, a customer-focused rewards program, where you can earn W Points through your social posts.
W Concept is focused on building authentic relationships and turning their unique marketplace into a platform for brands to take their collections worldwide. From sourcing materials, to manufacturing and producing, to content creation and marketing, they are in control every step of the way.
You can now purchase brands you would otherwise have travel for. When you place an order, your order will be directly received by the designer or boutique, who may package it themselves or choose to package through W Concept.
The selection can be overwhelming so they feature a selection of brands and shops as well as blog articles to help you make your own curation.
You can contact the help desk at any time and they will be more than happy to help you.
W Concept offers free shipping on all orders over $99.00 USD. To return an item in your order,you just have to create a Return Merchandise Authorization (RMA), and you can print a return label on the website. Once you create a RMA, you must ship your package back within 1-5 business days. You have 14 days to apply for a return.